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Business Analyst, Sr. Job
Business Analyst, Sr.:1201003 BASF is proud to be an Affirmative Action and Equal Opportunity Employer. Description POSITION DESCRIPTION To support the financial analysis function through analyzing and reporting business results, and making recommendations for improvement. STRATEGIC IMPORTANCE Provides the systems support and analysis of all business activities to support management decision:making. PRINCIPAL RESPONSIBILITIES : Prepare accurate and timely financial analysis to support the ECN businesses as required, including the monthly closing process. : Support the planning, budgeting, and forecasting process, including collaboration with Business Directors / VP. : Prepare management reports on a regular basis including: daily sales, margin analysis, fixed cost, accounts receivable, segment profitability, and accruals. : Perform discounted cash flow modeling, complete due diligence, and make recommendations on customer contracts. : Prepare and maintain affiliate transfer pricing and subsequent reporting requirements. : Actively participate in business meetings and serve as a financial and business partner to the SBU. : Perform any other duties judged appropriate by management and/or helps out in any other area of operations where needed or dictated by management. Qualifications : BASF recognizes institutions of Higher Education which are accredited by the Council for Higher Education Accreditation or equivalent MINIMUM QUALIFICATIONS: : Bachelors degree in Accounting, Finance, or financial related field required : MBA with a concentration in Finance considered as asset : 5 years of relevant financial or accounting experience : Frequent overtime / flexibility required : Working knowledge of accounting theory and practice : Advanced knowledge of computer applications including Excel, Access, and PowerPoint : SAP experience required : Strong management reporting experience required : Strong analytical skills required as well as the ability to think in strategic terms : Demonstrated ability to work within and lead cross:functional teams : Excellent oral and written communication and interpersonal skills with a diverse mix of colleagues : Must be able to effectively communicate to and influence members of the business unit leadership team and departments : Positive, proactive attitude toward change and identification of improved processes and requirements Primary Location: United States:Michigan:Southfield Function: CONT : Controlling Job Type: Standard Shift: Day Job Organization: N:ECN:Coatings Solutions North America Location: United States, Michigan, Oakland County - southfield
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IT Business Analyst Job
IT Business Analyst-INF0001567 Seeking a candidate for a Business Analyst role in the Corporate Solutions Information Technology group of General Motors. Corporate Solutions is responsible for the IT support of several key business process areas including Human Resources, Finance, Automotive Financial Services, Communications, Legal and Public Policy. The Business Analyst role is responsible for partnering with the business organization to shape business requirements that effectively leverage technology, deliver system requirements and maximize business value to General Motors. Responsibilities - Responsible to work with business partners to establish business benefits and return on investment for potential IT portfolio initiatives - Support the development of business process models and business requirements/user stories (functional and non-functional) - In support of project delivery, work with the business community to ensure comprehensive user acceptance testing/training plans are developed/executed and application is successfully transitioned into production - Investigate and learn business issues and data challenges and assist in remediation activities - Serve as a liaison between the Business community and other IT Teams (i.e., Architecture, Project Delivery, Application Sustain, etc.) - Assist Business Partners with problem and incident management - Develop a thorough understanding of business processes, best practices, and available supporting technology - Manage business partner satisfaction by ensuring scope, quality, delivery schedule and cost expectations are attained Qualifications Knowledge/Skills/Abilities: - Demonstrated understanding of Business Analyst fundamentals, including requirements elicitation, stakeholder collaboration, effective and timely communications, and problem-solving skills - Working knowledge and ability to write and manage requirements documention - Fundamental understanding of Business Process Modeling concepts - Basic understanding of how the applications in the respective process area support business processes - Demonstrated strength in critical skills such as collaboration, written and oral communications, and analytical capability - Basic negotation and facilitation skills Education and Experience - Bachelor's degree in a technical discipline preferred or equivalent experience is required - 2-3+ years of experience in an IT role supporting business functions or performing a role on IT projects. - Prior experience working with a software development methodology (including Agile) - Working level knowledge of one of the following key applications is a plus - PeopleSoft HCM (v8.9 or higher) and PeopleTools 8.5 - Business Intelligence (Hyperion, Cognos, Business Objects) - Wall Street Systems - ADP Payroll - Sharepoint - Automotive Financial (retail contract and lease servicing systems, collection systems and commercial lending systems) - Proficiency with Microsoft desktop applications (Excel, Word, Powerpoint) - Prior experience working in a Corporate Staff process area (HR, Finance, Automotive Financial Services, Communications, Legal, Public Policy) Location: 200 Renaissance Center, Detroit MI Primary Location: US-MI-Detroit Posting Date: May 18, 2012 - Ongoing Job: Information Technology Location: Detroit US
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Public Sector BAO Healthcare: Clinical Business Analyst
Public Sector BAO Healthcare: Clinical Business Analyst Job ID GBS-0487268 Job type Full-time RegularWork country USA Posted 10-May-2012Work city - Any, , Los Angeles, CA, San Francisco, CA Job area Consulting & ServicesTravel Up to 5 days a week (home on weekends-based on project requirements) Job category ConsultantBusiness unit ConServ Job role Business Transformation Consultant Job role skillset BAO-Enterprise Information MgmtCommissionable/Sales-Incentive jobs only No Job descriptionThe Clinical Business Analyst is directly accountable/responsible for successful delivery of Public Sector EIM process transformation and change management initiatives. The Clinical Business Analyst will also have direct involvement in business case development and performance measurement. It will be essential that the Clinical Business Analyst have a understanding of Healthcare/Provider industry and operations. This individual provides hands-on leadership, direction, and mentoring to the team as well as manages client relationships throughout the full lifecycle.In addition, the Clinical Business Analyst will be involved with the solution definition, component architecture, data architecture, integration architecture, and implementation planning.Consultants will be located in an IBM office in the metropolitan area or at an IBM client site.Generally projects and clients are within the Metro area and require very limited travel outside of the local area. However, some projects do require up to 100% travel for an extended period of time that is generally less than 1 year. Consultants are required to be flexible with their ability to travel and cannot refuse projects due to travel.To ALL recruitment agencies: IBM only accepts resumes from agencies on our preferred supplier list. Please do not forward resumes to our applicant tracking system, IBM employees, or send to any IBM company location. IBM is not responsible for any fees related to unsolicited resumes.The world continues to get "smaller" and "flatter." But we see now that being connected isn't enough. Fortunately, something else is happening that holds new potential: the planet is becoming smarter. We believe that IBM is uniquely positioned to help because of our depth of resources, our expertise and experience with the most forward-thinking institutions, governments and businesses around the world.Required High School Diploma/GED At least 4 years experience in Provider clinical and BI Methodology At least 4 years experience in work streams or engagements involving process transformation and change management initiatives At least 4 years experience in process definition, analysis, design, and implementation At least 4 years experience in requirements definition and mapping At least 4 years experience in business value assessment At least 4 years experience in clinical analytics Readiness to travel Up to 5 days a week (home on weekends-based on project requirements) English: Fluent Preferred Bachelor's Degree At least 10 years experience in Business Architecture At least 10 years experience in Clinical systems (EMR) At least 10 years experience in patient data tracking At least 10 years experience in BI and advanced analytics IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Location: Detroit, MI, 48208, USA
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WW Green Hat SWAT Client Technical Professional
WW Green Hat SWAT Client Technical Professional Job ID SWG-0489663 Job type Full-time RegularWork country USA Posted 16-May-2012Work city - Any, Job area SalesTravel 50% travel annually Job category SalesBusiness unit Software Group Job role Client Technical Specialist Job role skillset GeneralCommissionable/Sales-Incentive jobs only Yes Job descriptionAre you interested is a client facing role which requires the ability to solution customer requirements, then join the Green Hat SWAT Client Technical Professional Team.As a Client Technical Professionals you are technical consultants to clients, IBM sales teams and/or IBM Business Partners. You understand the client's business requirements, technical requirements and/or competitive landscape. You will also provide technical sales support which may include: collaborate with IBM sales teams to define, design, and detail the technical aspects and feasibility of proposed solutions deliver Proof of Concept develop and deliver technical education support critical situations design solutions and answer technical questions.This role requires in-depth hands on technical skills in test automation, integration middleware, and messaging protocols. You must also possess strong leadership skills and the ability to effectively build strong client relationships.Required At least 2 years experience in one or more integration middleware products such as WebSphere MQSeries, Tibco and webMethods or in test automation solutions At least 1 year experience in enterprise technologies, e.g. J2EE, Web Services, XML, REST Basic knowledge in articulating value proposition and return on investment to ensure winning engagements Basic knowledge in conducting demonstrations, Proof of Technology sessions, Proof of Concepts, and/or other Technical Accelerators Readiness to travel 50% travel annually English: Fluent Preferred Bachelor's Degree in Information Technology At least 2 years experience in software pre-sales or IT services experience At least 2 years experience in in Apply Knowledge of IBM Product Technologies At least 1 year experience in sucessful track record in technical sales and project level experience Basic knowledge in managing client expectations and customer satisfaction IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Location: Detroit, MI, 48208, USA
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Business Analyst
Business AnalystDepartment: Ambulatory Applications (I/S)Schedule: Full-TimeShift: Day shiftHours: 40 hrsSalary: 23.54- 36.48Job Details: The most qualified candidate will possess the following for this position: . Workflow Analysis skills and redesign. NextGen EMR optimization skills and be NextGen oriented. Meaningful Use certified. Experience working with physiciansPOSITION SUMMARY:A Business Analyst works under general supervision having an overall broad depth of hospital and Information Business technology. Responsible for performing research and analysis to support business operations and presenting findings to manager or project leader.Determines best practices and suggests how to improve current practices. Develops recommendations to solve problems and issues related to business operations.May perform special projects upon request and on occasion may provide guidance to less experienced Business Analysts.A person in this position can conduct a business requirement reviews, includes business and user needs, documents requirements, formulates business requirements, generates Business scope and objectives for moderately complex Information Business, may make suggestions for workflow and process improvements, may modify, test and implement 3rd party software, may lead small to mid-size teams on small to mid-size projects (40-80hrs) involving less-complex Business with low integration. Fully documents requirements, testing, code/script, processes and workflow. A Business Analyst in this position is expected to guide and advise Associate Business Analysts.QUALIFICATIONS/REQUIREMENTS:Experience/Education:A Associate's degree (preferably IS/Business or healthcare emphasis) with 2 years' relevant experience (IS/Business or Healthcare)-or-Bachelor's degree (preferably IS/Business or Healthcare emphasis)-or-4 years in Healthcare or IS/Business/physician office experienceA Experience in Information Business (IS) beneficialA Experience in healthcare/physician offices beneficialRequired Technical Knowledge:A Working knowledge of MS Desktop productsA Knowledge of Client/Server applicationsA General understanding of:Physician office workflowRevenue cycle managementIT Selection and Implementation MethodologyRequired technical documentation including flowchartsInterpreting vendor technical requirementsRelational database conceptsTypes of hardware, storage and computing capacity of computersBack up processes and disaster recoveryCommon technical terminologyComputer security procedures and protocolsReport writing toolsORGANIZATION:Works under the general supervision of a Manager, but may receive advice and assistance fromother leaders/managers of Information Business .COMMON TO ALL IS JOB DESCRIPTIONS REGARDLESS OF LEVEL:Supports the Munson Medical Center mission statement. Embraces and supports the Relationship Based Care philosophy of Munson Medical Center: We are committed to the name "Munson" meaning excellence. We will provide services that meet our customers' requirements every time.Safety is an individual's responsibility. Know the physical requirements of the job and work within those guidelines. Perform job duties safely at all times, utilizing learned body mechanics and transferring / lifting techniques. Plan your actions to promote safety. Report any unsafe situation/equipment according to hospital procedure.Contributes to the team orientation of the Information Business and, as such, is responsible for proper communication with pertinent department members. Click Here to Apply Online Location: Traverse City, MI, 49696, USA
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Strategy & Operations Health Care Provider Supply Chain Manager
Deloitte is one of the leading professional services organizations in the United States, specializing in audit, tax, consulting and financial advisory services with clients in more than 20 industries. We provide powerful business solutions to some of the world's most well-known and respected companies, including more than 75 percent of the Fortune 100.At Deloitte, you can have a rewarding career on every level. In addition to challenging and meaningful work, you'll have the chance to give back to your community, make a positive impact on the environment, participate in a range of diversity and inclusion initiatives, and find the support, coaching, and training it takes to advance your career. Our commitment to individual choice lets you customize aspects of your career path, your educational opportunities and your benefits. And our culture of innovation means your ideas on how to improve our business and your clients' will be heard.Visit www.deloitte.com/us/careers to learn more about our culture, benefits and opportunities.Health Care Provider: Supply Chain ManagerAbout DeloitteIn the United States, Deloitte LLP and its subsidiaries have 45,000 professionals with a single focus: serving our clients and helping them solve their toughest problems. We work in four key business areas - audit, financial advisory, tax and consulting - but our real strength comes from combining the talents of those groups to address clients' needs. Fortune and BusinessWeek consistently rank our organization among the best places to work, which is good news for our talent and our clients alike. When the best people tackle the most compelling challenges, everyone wins.Visit ourwebsiteto learn more about our member firms.About Our Health Care Supply Chain PracticeDeloitte Consulting LLP is recognized nationally as the leading consulting organization serving the health care industry with more than 4,000 health care clients including health care providers such as hospitals, health systems and academic medical centers, as well as the major health plans and life sciences companies.Our performance improvement practitioners work alongside health care providers, administrators and clinicians to help them in their efforts to radically reduce operating costs and improve margins without sacrificing quality of care. We strategize with our clients to create an infrastructure that enables sustainable, ongoing improvement in an uncertain time of regulatory reform. Our teams include clinicians who have experience helping lead hospitals and health care systems in realizing significant savings while transforming how they serve patients. We incorporate leading practices, tools and training that help make operational change stick.One of the services our performance improvement practice provides to health care providers is supply chain optimization (pricing and utilization), including analyzing the group purchasing organization, contracts and inventories to find ways to reduce costs and make smart buying decisions.Visit ourwebsiteto learn more about Deloitte Consulting LLP.Role DescriptionManagers are professionals with strong records of academic and professional achievement who have the capacity and desire for continuous development and growth. Deloitte professionals must also be capable of working and communicating with people at all levels of an organization.Managers lead multiple project workstreams, small engagement teams or components of large, complex engagements. They mentor junior practitioners as they conduct detailed, quantitative analyses associated with developing meaningful insights to address health care providers' biggest challenges. These challenges encompass everything from helping providers increase revenues, decrease costs, accelerate cash flow, improve margin and operational workflows by addressing people, processes, and technology across every aspect of the project lifecycle. Deloitte managers typically work with a project team dedicated to a single client, taking direction from the project manager or Principal/Partner/Director. They work side by side with Principals/Partner/Directors, often with exposure to C-level executives and organizational leaders. Project teams work onsite with the client team, typically necessitating travel three to four nights a week.As a manager, you will be asked to provide leadership in a variety of challenging roles, make significant contributions in a relatively short time, take responsibility for the way you manage your time, develop your skill set, and deliver creative, compelling insights to the client. Your career success is dependent on your ability to personalize your career path and identify and grow your internal and external network. We don't expect you to do this alone - our environment provides multiple opportunities for you to further develop your skills through our training curriculum and mentoring programs.Representative ResponsibilitiesEngagements include a wide variety of solutions, tailored to the client's need, and are often performed in conjunction with large scale implementation and transformation projects. Responsibilities typical of a manager on one of these projects could include:A Participate in setting engagement objectives and scopeA Oversee work plans for multiple components of an engagementA Manage activities between work streamsA Provide guidance to junior practitioners as they manage large, confidential and complex data setsA Conduct client interviews and facilitate client meetingsA Develop process flows depicting pain points in the business processA Conduct detailed analyses to draw conclusions, and develop pertinent and insightful recommendationsA Design and manage deliverable content to reflect the engagement contractA Present findings and recommendations to client leadershipA Mentor and develop junior staffMinimum QualificationsA Bachelor's degree from accredited universityA 6 years of professional experience in a health care provider, health plan or consulting setting (or 5 years with MBA/MHA/equivalent master degree), which include 5 years of professional experience in Supply Chain operations in a healthcare provider environment, including suppliers, GPOs, distributers, and outsource service providers (e.g., Sodexho, Aramark, Morrison, Croathall)A Demonstrates consistent career progression with increasing levels of responsibilityA Performed above expectations in previous professional rolesA Competent in Microsoft ExcelA Willingness and ability to travel 80%A Must live within commuting distance to one of Deloitte's consulting officesPreferred QualificationsA Subject matter expertise in on or more supply chain categories, such as perioperative services, cath lab, laboratory, purchased services, drugs, medical devices, and/or nonclinical spend/suppliesA Experience interfacing with one or more GPO's and/or healthcare distributorsA Excellent undergraduate academic record (GPA 3.5+)A Advanced degree in business or health care-related field (e.g., MHA, MBA) from a top tier programA 2+ years of management consulting experience in a health care related fieldA Professional competence in Microsoft PowerPoint and AccessA Superior critical thinking, analytical and problem-solving skillsA Exceptional interpersonal, team-building and communication skillsA Ability to build consensus and foster change in a client business settingA Commitment to personal and professional growthA Sense of responsibility to self, team and clientA Outstanding integrity, initiative, creativity, and passionA Ability to work in an ambiguous environmentA Experience leading or managing teams and change initiatives (especially in a project management role)A Experience with budgetary responsibilities related to projects or resourcesAdditional InformationFor more information about what it's like to work at Deloitte, visit our You Tube video athttp://www.youtube.com/yourfutureatdeloitte p/u/6/906yyCrCpm0TagsSupply chain, supply chain optimization, GPO, group purchasing, group purchasing organization, purchased services, medical devices, medical supplies, nonclinical supplies, procurementAbout DeloitteAs used in this document, "Deloitte" means Deloitte LLP and its subsidiaries. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. Deloitte LLP and its subsidiaries are equal opportunity employers.Disclaimer: If you are not reviewing this job posting on our Careers' site (careers.deloitte.com) or one of our approved job boards, we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at careers.deloitte.com. Location: Detroit, MI, 48208, USA
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Business Unit Lead for Medical Coding
Dell Inc. is a global provider of information technology solutions. We are currently looking for aBusiness Unit Leadto join our Medical Coding Team in Dearborn, MI. As aBusiness Unit Leadfor one of Dell's healthcare clients you will be responsible forapplying research, information gathering and analytical skills to complex activities and issues. : Collects customer needs and translates to appropriate solutions. : Assesses accuracy of detailed information : Tracks, maintains and produces regular and ad hoc reports. : Completes complex tasks in a creative way requiring considerable independent judgment and a high degree of initiative. : Regularly makes recommendations for policy or pr ... Experience: Manager / Team Leader Location: United States, Missouri, Platte County - dearborn
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Regional Business Development Managers
Regional Business Development Managers Chicago Disability Transit is expanding our operations to include a new metropolitan area, and we have targeted the Detroit market. We are a successful special needs transportation provider primarily serving outpatient rehabilitation programs. Our objective is to solidify long term contracts with facilities and organizations that have funds for patient transportation. We have a solid, well-established infrastructure and outstanding references from Chicago hospitals and rehab centers. We are looking for candidates with established ties in your area to outpatient facilities and/or organizations that pay for client transportation. Our Regional Business Development Manager will have an exceptionally high commission structure, flexible hours and will telecommute. TBD Yearly
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Business Analyst (08182010-NR 27)
Business Analyst (08182010-NR 27) Job Title: Business Analyst (08182010-NR 27) Location: Detroit, MI Duration: 12+ Months Billing Rate: DOE Number of positions: 2 Skills: Minimum 2 years modeling experience, 5 years of Business Analyst experience, Mercury Quality Center, CMMI is desired, Service Oriented Architecture, Software Development Methodology w/Agile, Six Sigma is desired, IBM Process Modeller is desired, Web Services, Visio, XML, UML Must be US Citizen or Green Card or EAD Job Description 1. Work with project manager to design business solutions develop application requirements and assist in testing and implementation of new or upgraded applications Minimum 5 years of Business Analyst experience including documentation of business and functional software and hardware requirements and features following industry standard acceptance criteria 2. Experience with Agile software development methodology 3. Strong facilitation of meetings and events with customers and project team members to elicit requirements and or drive out design details 4. Experience with standard requirement change processes 5. Documentation of requirement and feature metrics 6. Working closely with customers to gain requirement feature approval 7. Minimum 2 years modeling experience including process models activity diagrams UML models and process flows 8. Highly motivated self starter with ability to work efficiently with minimal supervision 9. Ability to work on several projects at a time 10. Strong analytical and organizational skills 11. Prefer IIBA member 12. Key responsibilities include collaboration with business analysts testers project managers, developers, end users on requirement and feature development 13. Work closely with stakeholders 14. Clear concise and accurate documentation of business and functional requirements 15. Provide status reports to appropriate groups concerning business analysis issues and progress Skill Matrix: How many years of experience do you have with each of the following: 1. Leadership Skills: Desired 3-10 years 2. Usability: Required 2-10 years 3. Mercury Quality Center: Required 2-10 years 4. Service Oriented Architecture: Required 2-10 years 5. CMMI: Desired 2-10 years 6. Software Development Methodology w/Agile: Required 3-10 years 7. Six Sigma: Desired 2-10 years 8. IBM Process Modeller: Desired 3-10 years 9. Modeling Tools: Required 4-10 years 10. Object Oriented Design: Required 2-10 years 11. Web Services: Required 2-10 years 12. Industry standard requirement change processes: Required 2-10 years 13. SOX: Desired 2-10 years 14. Documentation of Requirements: Required 3-10 years 15. VISIO: Required 2-10 years 16. Software Quality Standards: Required 3-10 years 17. Software Quality Metrics: Required 2-10 years 18. Software Quality Assurance: Required 5-10 years 19. XML: Required 1-10 years 20. UML: Required 1-10 years DOE Hourly
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Nursing: Medical Surgical Traveler (Chelsea, MI)
MedPro Staffing Allows You To Customize A Package That Fits Your Specific Needs Industry leading Pay with Weekly Direct Deposit Tax Advantage Program Outstanding Health & Dental Insurance Employer Matching 401(k) w/ 1 Match up to 4% of Salary Beautiful private furnished housing or housing subsidy Free utilities Travel Reimbursement Free 10,000 Life Insurance Medical Malpractice Insurance Job Requirements : Current State RN license BLS, ACLS certification Minimum two years of current experience.Contact:Sharon BarcoskiRecruiter Coordinator - Nursing Direct: (954) 332-4448Toll Free: (866) 943-5884 ext 446Fax: (866) 228-8952Email: sbarcoski@medprostaffing.comWeb: www.medprostaffing.comMedPro Staffing is an Equal Opportunity Employer that maintains a policy of non-discrimination with respect to all employees and applicants for employment. Employment decisions, subject to the legitimate business requirements of MedPro or its clients, are based solely on the individual's qualifications, merit and performance without regard to race, color, religion, national origin, age, sex, disability, marital status or veteran status.o Location: Chelsea, MIo Compensation: Varies with experienceo Telecommuting is ok.o Principals only. Recruiters, please don't contact this job poster.o Phone calls about this job are ok.o Please do not contact job poster about other services, products or commercial interests.
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Commercial Account Specialist : 5084
Business Unit: TruGreen Title: Commercial Account Specialist : 5084 Location: MI : Rochester Hills : 5715 City: Rochester Hills State: MI Postal Code: 48309 Functional Area: Branch Services Branch Number: 5715 Requisition Number: First Open Date: 02/03/2012 Post Date: 02/03/2012 Description: An Equal Opportunity/Affirmative Action Employer : AA/EOE/M/F/D/V Position Overview: Develops, maintains and cultivates effective customer relationships with assigned commercial accounts. Handles day to day account activities for commercial customers. Reviews commercial accounts, up:sell existing commercial customers and solicits new customers. Acts as a liaison between the branch and the customer in order to achieve the highest level of customer satisfaction. Contacts customers regarding outstanding commercial account balances to achieve branch and company receivable objectives. Responsibilities: 1. Manages a book of business for existing commercial accounts. 2. Places telephone calls to handle all aspects of commercial customer accounts. 3. Cultivates and maintains on:going customer relationships. 4. Maintains customer database through accurate and timely data entry. 5. Answers inquiries, resolves problems, promotes and sells products/services 6. Generate sales leads. 7. Provides first line support and coordination of commercial account activities for Business Development Reps. 8. Creates and reviews commercial service agreements, sells new business to existing accounts, and converts accounts to a higher level. 9. Follow up on commercial customers during renewal. 10. Communicate with both internal and external shareholders 11. Effectively present information to customers, clients and other associates in the organization. 12. Contact customers regarding outstanding balances on commercial accounts. Competencies: ServiceMaster Commitment Customer Orientation/Positive Impact Results Orientation/Sense of Urgency Change Mastery Relationship Building/Sensitivity Problem Solving and Decision Making Initiative Education and Experience Requirements: Associate degree from a two year college or technical school or equivalent combination of education and experience Three or more years of related experience and/or training Knowledge, Skills, and Abilities Job Title: Demonstrated knowledge of the organizations products and/or services Ability to write reports, business correspondence and procedure manuals Ability to collaborate with and influence internal and external stakeholders Excellent presentation skills Excellent oral and written communication skills Good leadership skills Strong computer skills Basic math skills. Disclaimer The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to Location: United States, Michigan - rochester hills
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Manager/Senior Manager: Financial Services Job
Business Title: Manager/Senior Manager: Financial Services Requisition Number: 27894 Function: Audit Area of Interest: Audit State: Michigan City: Detroit Description: An independent audit is one of the foundations for establishing trust in the capital markets. If this principle is integral to your career goals, you should know that KPMG believes organizational culture has a significant impact on audit quality. KPMG LLP understands and values their role in the capital markets and continually seeks to enhance the perception of our profession by supporting our people, strengthening quality, and affirming the importance of trust and integrity. KPMG is a great place to build your career. We are currently seeking an Audit Manager/Senior Manager for the Banking and Finance Practice to join us in our Detroit office. KPMGs Audit practice provides the Financial Statement Audit as its primary service, which is supported by a rigorous audit methodology, robust technology and global consistency. KPMGs focus is on the clients financial statements, emphasizing the critical nature of substantive procedures, as well as effective risk assessment and control testing activities. To further enhance our Financial Statement Audit, KPMG auditors use a multidisciplinary approach to combine such technical knowledge and skill sets as tax, forensics, information risk management and valuation as well as an industry focus to the audit to help ensure that the engagement team understands the clients business. Responsibilities for both positions: : Manage and supervise the execution of external audit engagements of various Financial Services clients, including Securities and Exchange Commission (SEC) registrants in commercial banking, consumer banking and captive auto finance : Review SEC filings and research technical accounting and auditing issues : Manage client accounts including billing, fee analysis and new service development : Identify performance improvement opportunities for assigned clients : Work with other managers to help ensure the proper deployment of the audit staff as well as assist with the career development of team members : Understand and utilize KPMG's Audit Methodology Additional responsibilities for Senior Manager: : Coordinate and lead integration of firm specialists in the audit process : Help expand the client base by identifying and growing current client portfolios Qualifications for both positions: : At least six years of current and/or recent financial statement audit experience within a public accounting firm, including strong knowledge and experience with audits in the Financial Services and banking markets : BA/BS degree from an accredited college/university licensed CPA : Demonstrated supervisory experience : Applied working knowledge of U.S. Generally Accepted Accounting Principles (GAAP), SEC laws and regulations including Regulations S:K, S:X, and Guide 3, U.S. Generally Accepted Auditing Stand Location: United States, Michigan - detroit
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Business Solutions Professional : Oracle
Business Solutions Professional : Oracle Job ID GBS:0482905 Job type Full:time Regular Work country USA Posted 24:Apr:2012 Work city : Any, Job area Consulting and Services Travel Up to 3 days a week (home on weekends:based on project requirements) Job category Sales Business unit ConServ Job role General Other Solution Sales Job role skillset General Commissionable/Sales:Incentive jobs only Yes Job description Recently IBM celebrated its Centennial, proudly looking back at a history of achievement, leadership, and commitment to innovation and progress. Looking forward, we see a century full of opportunities as we maintain our focus to help make the world work smarter, by using technology to deliver the things people care about most : from energy production to climate change, traffic congestion to health care, streamlined government processes to citizen collaboration and everything in between. We are the worlds largest IT and consulting company with unmatched opportunities. But were much more than that. We also have unmatched capabilities : an unparalleled ability to bring together deep business insight, advanced research, analytics, and technology, combined with proven roadmaps and frameworks developed across 17 industries and a unique blend of skills and experiences of our teams in over 170 countries. Our thriving Oracle practice is consistently recognized in the global marketplace as a leader. Working alongside our talented experienced consultants, youll have the opportunity to determine innovative solutions which overcome complex business challenges. Build your portfolio at IBM while delivering solutions that tackle societys biggest issues. Join IBM Global Business Services. Help us build a smarter planet. For more information on our world:class Oracle solutions and services, please visit: ibm/solutions/oracle/us/en/ This individual will be assigned to an IBM industry and will be selling consulting services for all Oracle applications such as CRM, EPM, ERP, EDGE and Business Intelligence. He/she will drive pipeline and value proposition. Must have experience selling services for Oracle application and have relationships with the Oracle sales organization. Responsibilities include: working with the Oracle applications sales organization to identify opportunities, working with the IBM sales organization to position Oracle based solutions and identify opportunities, qualifying GBS opportunities, developing a sales strategy, working on proposals and client presentations. The BSP will engage the appropriate IBM resources and subject matter experts and work to differentiate IBM in the sales process. The BSP will work collaboratively with GBS partners and other brands/organizations within IBM. In summary, the BSP is capable of taking an opportunity from identification, though qualification and to closure. Required Bachelors Degree At least 3 years experience in strategic selling, which includes cra Location: United States, Michigan - detroit
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Fast eddies car wash & oil change (Haslett )
We have bought out the valvoline express care on the corner of marsh and saginaw. The address is 16836 marsh rd. Haslett MI. It is now a FAST EDDIES. We are open for business. We are looking for energetic clean cut people that are motivated workers. We have openings in the wash or the lube car wash, cashiers, pit guy, top guy, general labor. Experience preferred but not needed. We will train motivated workers. You do not need you own tools although it is again preferred. So if you are motivated energetic good with people come down to our location and fill out an application.! Must apply in house emails will not be replied to...o Location: Haslett o Compensation: 7.40 per hour plus commision tips, and bonuses o Principals only. Recruiters, please don't contact this job poster.o Please, no phone calls about this job!o Please do not contact job poster about other services, products or commercial interests.
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Territory Manager - Cell Culture Environment (Ohio)
OH-Cincinnati, Reporting to the Regional Business Manager -, the Territory Manager is responsible for driving top line growth and delivering annual performance targets for Discovery Labware products supporting the cell culture environment (CCE) strategy and sales of Research Laboratory Consumables within designated territory. Position ideally will be based in Ohio and will cover Ohio, Michigan and Kentucky. This
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JDE Business Analyst/Support Analyst - Indiana
JDE Business Analyst/Support Analyst - Job Order ID MS12072 Please Note This is a permanent direct hire position. Salary is flexible depending on skills and experiences. JDE JD Edwards Xe OneWorld PeopleSoft EnterpriseOne Oracle E1 experience is needed to be considered for this position. Skills: JD Edwards Enterprise One (Version Xe, 8.12 or later) Upgrade experience SQL Server Bachelor's degree 5 years of experience supporting users on various releases of JD Edwards OneWorld Xe, EnterpriseOne, EOne ERP systems. Experience upgrading from previous release to new release 9.x would be highly preferred. Proven functional knowledge of One or more Modules as they relate to Manufacturing Company's For immediate consideration please forward a copy of your updated Resume with salary requirements to Mark Shemroske he could be reached via email. Mark has over 20 years of IT recruiting experience and has focused on JDEdwards Candidates and Clients for the past 9 years. He is one of the leading providers of JDEdwards OneWorld Enterprise1 professionals to clients across the country. Although a strong desire for a certain type of position is a credit to your goals, specific experience is required to be considered for this position. Candidates' resumes that do not reflect the required technical skills and experiences cannot be considered for this position at this time. Location: Indiana, Fort Wayne
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Business Development Executive : Services
Business Development Executive : Services Job ID GTS:0456582 Job type Full:time Regular Work country USA Posted 01:Feb:2012 Work city : Any, Job area Consulting and Services Travel 50 travel annually Job category Sales Business unit Strat Outsrcng Job role Solution Representative Job role skillset General Commissionable/Sales:Incentive jobs only No Job description Lead the identification, development, and qualification of large, complex Strategic Outsourcing opportunities. Using industry knowledge and an understanding the IBM organization and SO business, work with extended teams within and outside IBM to help drive additional revenue opportunities and a qualified pipeline of new business. Participates on multi:functional teams to develop and close complex, high:risk opportunities, planning and negotiating with customer/prospect to define approaches and goals. Uses various IBM tools and metrics and financial analysis techniques in the opportunity qualification and assessment process. Understand the clients business challenges to engage appropriate players to develop and close new opportunities. Build credible relationships with the client to effectively negotiate and articulate IBMs value and capabilities to management decision makers. Apply financial modeling techniques in the opportunity qualification and the risk assessment process. Regular travel is required. . Required Bachelors Degree At least 5 years experience in Industry Specialization Readiness to travel 50 travel annually English: Fluent Preferred At least 3 years experience in Use Innovation to Create Value for Clients At least 2 years experience in Sell Broader Scope of IT Services IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Location: United States, Michigan - detroit
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Business and Workforce Transformation : Consulting Lead (Distribution sector)
Business and Workforce Transformation : Consulting Lead (Distribution sector) Job ID GBS:0472621 Job type Full:time Regular Work country USA Posted 19:Mar:2012 Work city : Any, Job area Consulting and Services Travel Up to 4 days a week (home on weekends:based on project requirements) Job category Consultant Business unit ConServ Job role Business Transformation Consultant Job role skillset Human Capital Strategy Commissionable/Sales:Incentive jobs only No Job description IBM Global Business Services helps top:tier clients solve their most complex business and technical issues. As a Business and Workforce Transformation : Consulting Lead you will help sell and deliver innovative business consulting, business process design, systems integration, and application design and management to leading commercial sector organizations in 17 industries worldwide. With access to resources that only a global leader can provide, as a consultant you will learn valuable skills, gain access to a vast and diverse network of talented professionals, and enjoy unparalleled career, training, and educational opportunities. Visit ibm/consulting/careers for more information. The Strategy and Transformation : Distribution Sector of IBM Global Business Services is currently seeking a Business and Workforce Transformation : Consulting Lead in our Organization and People practice their skills in Operating Model and Organization Design. The individual should have experience in working with Fortune 500 consumer product, life sciences and/or retail companies solving their most complex issues around Operating Model, Process Redesign, Organization Design / Structure and Governance as it relates to M and A, organization/business unit/functional transformation, cost reduction and/or growth strategy. In this position, you will have the opportunity to solve the most complex Social Business issues on an unprecedented scale, resulting in lasting improvement. As a Strategy and Transformation : Business and Workforce Transformation Strategist, you will assist and lead proposal development and consulting sales, project/ program delivery, and lead and support complex opportunities internal/external programs while managing client relationships. Specifically, the Business and Workforce Transformation: Consulting Lead will: DELIVER: Lead complex programs and projects that span multiple phases, from opportunity and business case definition, through to implementation and post implementation support. SELL: Lead and support sales efforts for new and add on work by identifying, developing and closing opportunities in support of our Core and Invest clients, as well as other clients DEVELOP THOUGHT LEADERSHIP: Create and develop Thought Leadership, and effective Sales and Delivery collateral in specific Organization and People Solution areas, specifically Business and Workforce Initiatives. Be knowledgeable of and translate industry leading practice for client eng Location: United States, Michigan - detroit
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Solution Delivery Leader
1541676Business GE CorporateBusiness Segment Corporate Initiatives GroupAbout Us Now is the time to join GE in building a better tomorrow, today. If you thrive on being challenged, interacting with diverse technical teams and using your expertise to imagine, innovate and explore, then GE's new Advanced Manufacturing & Software Technology Center inVan Buren Township, Michigan, is the place for you! Here, the best and brightest technical and research experts will come together and use cutting-edge technologies to solve some of the world's toughest problems. Realize your potential today. Join us at this world-class facility where you'll find endless learning opportunities, a culture committed to driving innovation, and state-of-the-art amenities like next-generation virtual meeting technology, collaborative workspaces, a fitness center and more.With positions available in so many areas, there's sure to be an opportunity for you to put your imagination to work!To stay connected with news and hot jobs from GE AMSTC, Aviation, Energy and Transportation, follow us on twitter:@geconnectionsPosted Position Title Solution Delivery LeaderCareer Level ExperiencedFunction Information TechnologyFunction Segment Computing OperationsLocation United StatesU.S. State, China or Canada Provinces MichiganCity Van Buren TownshipPostal Code 48111-5711Relocation Assistance NoRole Summary/Purpose We are seeking a highly motivated, experienced, solution architect/project leader to define business solutions and own wing to wing delivery. Candidates should have a thorough understanding of midrange technology and be able to apply that knowledge to develop solutions. Candidates should be comfortable creating and sharing vision and strategy with senior leadership and the GE CTO community. We are looking for a strong combination of technical skill and project leadership experience.Essential Responsibilities Provide technical & project leadership and consultation to GE businesses and GIS internal teams Use Six Sigma quality tools and rigor in developing business solutions Provide technical and architectural expertise for Server solutions including hardware/software evaluations and server infrastructure design Identify and drive platform consolidation opportunities and cost savings Develop cost benefit analysis for consolidation efforts Combine business requirements with technology to develop solutions that improve performance, availability and productivity Apply business VOC and work with Infrastructure architects to develop new technologies and standards Responsible for assisting in systems engineering analysis and design on distributed and data center computing platforms Interact with business owners and peers to introduce possible improvements and best-practices to Integration methodology Effectively use teamwork skills to interact and collaborate to resolve architecture, enterprise and/or Integration, issues, including comparing alternative approachesQualifications/Requirements Bachelor's degreeAdditional Eligibility Qualifications GE will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a background investigation and drug screen.Desired Characteristics In-depth knowledge of server technology and architecture Experienced at working in cross-functional teams to develop and deliver on a common vision Strong project management skills Strong analytical and problem solving skills Ability to effectively perform cost benefits analysis, determine TCO, prepare and manage projects to budget Strong business focus, which includes the ability to collect and analyze VOC (voice of customer) data and match service to requirements Strong advocate of teaming concepts and processes promote team functions, commitments, and communications team player Demonstrated skills in oral, written and interpersonal communication, and promote open communication among teams Six Sigma Black Belt or Green Belt Certification Master's degree in Business Administration, Information/Computer Science or a related discipline ITLP graduate Strong ITIL management process knowledge and experience and/or certification Strong financial analysis skills Location: Van Buren Township, MI, 48111, USA
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Business Development Executive : Detroit MI Job
Business Development Executive : Detroit MI(Job Number: 12416) Description At Avanade, business and technology consulting isnt just your career...its your passion. And that means more than just working with new innovations. It means using technology to solve business problems in ways that make a real difference to you, your customers, and the world. At Avanade, we: : Are passionate about pushing the limits of Microsoft technologies to help our customers achieve their goals : Thrive on open dialogue and debate. We share best practices and solve problems through teamwork. : Are committed to growth : as an organization and for each individual. The Business Development Executive (BDE) is responsible for driving revenue through prospecting, acquisition, development, and expansion customer opportunities. The primary responsibilities of the BDE are to: Generating business leads to achieve short and long term revenue and profit growth through: : Executing on direct Business Development programs (Telemarketing, contact management, demand generation programs, etc.) : Leveraging Strategic Partners (Microsoft and Accenture) and the Microsoft Business Solutions Organization : Developing and executing a Business Development Strategy for a metropolitan area : Develop and maintain a high level understanding of: : Avanade Offerings : Microsoft product suite and implementation services for those products : Accenture industry solutions : Local competitive environment : Manage overall Business Development process from pre to post:sales : Support Regional Opportunity Pipeline Management Meetings that lead to accelerated business closure : Develop and maintain an opportunity pipeline through the Customer Relationship Management System including support for Area Opportunity Pipeline Management Meetings, Forecasting, Opportunity Management, and Business and Technical Proposal Reviews : Support Regional Marketing Programs for brand development, market awareness, market positioning and market demand generation involving media, analysts and active participation in the IT community by our technical consultants : Proposal creation and delivery (written and oral participation with engagement team) : Regional travel Qualifications Minimum Requirements: The ideal candidate will have 5 to 10 years experience in Solutions sales, with the ability to demonstrate a high level of understanding of Avanade solutions, Microsoft products and technology services and Accenture industry solutions. Must be able to travel regularly within assigned Region. The successful candidate will have the following qualifications: : 7 + years of services sales or professional consulting experience : 5 + years consulting or related services sales experience with Microsoft products : Four year college degree, advance degree (M.B.A. or equivalent) preferred : Excellent written and oral communication skills : Demonstrated experience managing s Location: United States, Michigan - detroit
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Sales Manager Distribution - Engineering Plastics Wyandotte, MI Job
Sales Manager Distribution - Engineering Plastics Wyandotte, MI-1200800 BASF is proud to be an Affirmative Action and Equal Opportunity Employer. Description The focus for the Sales Manager Distribution is to grow and manage the Engineering Plastics distribution channel in the United States and Canada, and support distribution efforts in Mexico. Incumbent is responsible for managing the three national distributors to achieve Regional Business Unit volume, revenue, and profitability objectives within the channel and developing and maintaining relationships with major North America engineering plastics distributors. Position manages staff of 3 field based Distribution Development Managers and one Distribution Development Representative. In addition to managing the distribution business, the incumbent will retain specific distribution sales responsibilities for the states of Indiana, Illinois, Michigan, Ohio, and Wisconsin. The Sales Manager Distribution establishes Regional distribution growth strategy to attain long term growth objectives for the channel, provides direct support to authorized distributors and enables indirect support of distributors. The Distribution Manager is expected to develop and maintain strong relationships at distributors' Executive, Corporate, Regional, and District levels. Core responsibilities include: - Establish and maintaining overall distribution sales strategy. - Develop and managing distribution contingency plans - Provide the Distribution network with sales growth strategies - Implement product line strategies and profitability objectives - Manage staff to implement growth and profitability objectives - Support Automotive and Industrial business plan implementation participate in monthly business unit meetings This development position is an accelerated development experience for candidates who require a cross business and/or cross functional assignment based on their development goals. Candidate should have track record of getting results in first time, diverse and changing conditions and demonstrating higher performance over time. Due to the developmental nature of this role, time in role between 18-36 months This position is Wyandotte based. Overnight travel is required, estimated to be 50%. Please click on the link below for a video that shows what the Wyandotte Site and the South East Michigan area have to offer! http://www.youtube.com/watch?v=l_6UQ7bWxag&list=PL0784B53A12D98272 Qualifications - BASF recognizes institutions of Higher Education which are accredited by the Council for Higher Education Accreditation or equivalent - Bachelor's degree business administration or engineering required, MBA a plus. - 5+ years of prior sales, marketing, or product management experience required - Knowledge of engineering plastics and distribution management a plus - Successful track record of sales growth and profit management with increased responsibilities - Successful track record of strategy development and implementation - Ability to develop and cultivate relationships with Executive and Senior level positions. - Ability to develop and cultivate new business. - Ability to form and manage across organizational layers and functions. - Ability to lead people and teams and to manage people with and without direct authority. - Ability to analyze and interpret financial data. Primary Location: United States-Michigan-Wyandotte Function: SALE - Sales Job Type: Standard Shift: Day Job Organization: N-KTE-Engineering Plastics North America RBU Location: Wyandotte US
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Account Manager : Services
Compuware is seeking to hire an Account Manager (Outside Sales) for our Professional Services Division. This key member of Compuware will be responsible for building solution:based business with new customers while expanding business opportunities within Compuwares existing customers. Management of resources performing on accounts Prospect, qualify, close and manage Compuware solutions (IT services) sales to deliver value in the application development lifecycle space Develop and maintain a current account plan for each major client detailing their business and IT objectives and their key relationships, our current business with the client, and our plans to grow the business withi ... Experience: Manager / Team Leader Location: United States, Mississippi, Lamar County - detroit
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Account Manager : Services
Compuware is seeking to hire an Account Manager (Outside Sales) for our Professional Services Division. This key member of Compuware will be responsible for building solution:based business with new customers while expanding business opportunities within Compuwares existing customers. Management of resources performing on accounts Prospect, qualify, close and manage Compuware solutions (IT services) sales to deliver value in the application development lifecycle space Develop and maintain a current account plan for each major client detailing their business and IT objectives and their key relationships, our current business with the client, and our plans to grow the business withi ... Experience: Manager / Team Leader Location: United States, Mississippi, Lamar County - detroit
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Director Information Security Strategy
The Director Information Security Strategy and Architecture is accountable for defining and leading multiple programs in support of the company's security strategy. Reporting directly to the Chief Security Officer, primary responsibilities include managing a holistic view on security across enterprise and customer service offerings such as the Cloud and driving security solutions into the services. The individual will provide active and engaged leadership with Business, Product and IT teams relative to security design and review processes, as well as security consulting expertise in support of strategic company initiatives. Chartering and leading a security architectural review board tha ... Experience: Director Location: United States, Michigan, Cass County - philadelphia
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Business Administration Instructor - Adjunct
Business Administration Instructor - AdjunctTracking Code: 2012-10534 Positions: 1Location: US-MI-WyomingMinimum Experience (Yrs.): 3Category: Academic Affairs APPLY FOR THIS JOB Apply for this job online Share this job on your Social Network! MoreMore information about this jobOverviewITT Technical Institute is a leading provider of technology-oriented postsecondary degree programs designed to help students develop skills and knowledge they can use to pursue career opportunities in a variety of fields. At our more than 140 accredited ITT Technical Institutes located in approximately 40 states, we predominately provide career-focused degree programs of study in fields involving technology, criminal justice, business, and nursing to approximately 80,000 students. Today, we continue to execute our model, add new programs of study, and grow at a very rapid pace building new campus locations across the country.Looking for an opportunity to play a key role in shaping the future direction and growth of a public company in one of the fastest growing industries? Have a passion for changing peoplea s lives through education?The Business Administration Instructor is responsible for providing quality instruction to students by ensuring student satisfaction through the classroom or laboratory setting according to the program objectives.Responsibilities Teaches material from approved curriculum and develops daily lesson plans to include instructional aids. Participates in school retention initiatives by providing regular, accurate, and timely feedback to students and the school concerning academics, behavior, attendance, etc. Motivates students to actively participate in all aspects of the educational process. Completes professional development and in-service activities in accordance with college standards. Maintains expertise in subject area and recommends improvements in curriculum design. Instructs students in laboratory safety procedures if applicable. Performs duties in the Learning Resource Center as assigned. When possible, participates in core course academic support programs, certification programs, and student professional associations.Requirements Minimum 3 years applicable experience and 15 semester hours in one or more fields, such as: Accounting, General Business, Technology, Marketing, Management, Finance or Business Communication. Bachelora s degree required, Mastera s degree preferred. Degree must be from an institution accredited by an accrediting agency recognized by the US Department of Education. Excellent interpersonal, influencing, and presentation skills required. Ability to utilize different methods and mediums in delivering course material. Experience in organizing and writing reports and presentations of a technical nature. Proven educational or administrative experience in critical thinking, problem solving and judgment skills. Proficiency in Microsoft Office, the Internet, and management system software. . Proven track record of project completions, multi-tasking, and the ability to handle a high pressure environment with significant timeline pressures. Past history of developing and maintaining constructive working relationships with others and maintaining them overtime. Able to obtain and maintain licenses if applicable as required by state or accrediting commissions.At ITT Technical Institute, we are experiencing terrific growth and offer robust career development and advancement potential! We offer a competitive salary and 401(k).Visit us athttp://careers-itt-tech.icims.comto learn more about us and apply online.ITT Technical Institute issues, on an annual basis, a Safety and Security Policies and Crime Statistics Report. The Report discloses information about our Collegea s safety and security policies and procedures, and statistics concerning the number of particular crimes reported to each College and local law enforcement agencies as occurring on each Collegea s premises or public property adjacent to the School. The Report serves to inform each Collegea s students, prospective students, employees and prospective employees of the existence and enforcement of the College's safety and security policies.To access the Report for calendar year 2010 and a Campus Sex Crimes Prevention Act Notice, go to: http://info.itt-tech.edu/CAMPUS_SAFETY.ITT Technical Institute will provide a paper copy of the Report upon request. Location: Wyoming, MI, 49509, USA
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Business Administration Instructor - Adjunct
Business Administration Instructor - AdjunctTracking Code: 2012-10573 Positions: 1Location: US-IN-Fort WayneMinimum Experience (Yrs.): 3Category: Academic Affairs APPLY FOR THIS JOB Apply for this job online Share this job on your Social Network! MoreMore information about this jobOverviewITT Technical Institute is a leading provider of technology-oriented postsecondary degree programs designed to help students develop skills and knowledge they can use to pursue career opportunities in a variety of fields. At our more than 140 accredited ITT Technical Institutes located in approximately 40 states, we predominately provide career-focused degree programs of study in fields involving technology, criminal justice, business, and nursing to approximately 80,000 students. Today, we continue to execute our model, add new programs of study, and grow at a very rapid pace building new campus locations across the country.Looking for an opportunity to play a key role in shaping the future direction and growth of a public company in one of the fastest growing industries? Have a passion for changing peoplea s lives through education?The Business Administration Instructor is responsible for providing quality instruction to students by ensuring student satisfaction through the classroom or laboratory setting according to the program objectives.Responsibilities Teaches material from approved curriculum and develops daily lesson plans to include instructional aids. Participates in school retention initiatives by providing regular, accurate, and timely feedback to students and the school concerning academics, behavior, attendance, etc. Motivates students to actively participate in all aspects of the educational process. Completes professional development and in-service activities in accordance with college standards. Maintains expertise in subject area and recommends improvements in curriculum design. Instructs students in laboratory safety procedures if applicable. Performs duties in the Learning Resource Center as assigned. When possible, participates in core course academic support programs, certification programs, and student professional associations.Requirements Minimum 3 years applicable experience and 15 semester hours in one or more fields, such as: Accounting, General Business, Technology, Marketing, Management, Finance or Business Communication. Bachelora s degree required, Mastera s degree preferred. Degree must be from an institution accredited by an accrediting agency recognized by the US Department of Education. Excellent interpersonal, influencing, and presentation skills required. Ability to utilize different methods and mediums in delivering course material. Experience in organizing and writing reports and presentations of a technical nature. Proven educational or administrative experience in critical thinking, problem solving and judgment skills. Proficiency in Microsoft Office, the Internet, and management system software. . Proven track record of project completions, multi-tasking, and the ability to handle a high pressure environment with significant timeline pressures. Past history of developing and maintaining constructive working relationships with others and maintaining them overtime. Able to obtain and maintain licenses if applicable as required by state or accrediting commissions. Marketing and/or Project Management experience and familiarity with Microsoft Office Project Software.At ITT Technical Institute, we are experiencing terrific growth and offer robust career development and advancement potential! We offer a competitive salary and 401(k).Visit us athttp://careers-itt-tech.icims.comto learn more about us and apply online.ITT Technical Institute issues, on an annual basis, a Safety and Security Policies and Crime Statistics Report. The Report discloses information about our Collegea s safety and security policies and procedures, and statistics concerning the number of particular crimes reported to each College and local law enforcement agencies as occurring on each Collegea s premises or public property adjacent to the School. The Report serves to inform each Collegea s students, prospective students, employees and prospective employees of the existence and enforcement of the College's safety and security policies.To access the Report for calendar year 2010 and a Campus Sex Crimes Prevention Act Notice, go to: http://info.itt-tech.edu/CAMPUS_SAFETY.ITT Technical Institute will provide a paper copy of the Report upon request. Location: Fort Wayne, IN, 46802, USA
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E&U CoC // Energy & Utilities Solution Architect
E&U CoC // Energy & Utilities Solution Architect Job ID GBS-0485595 Job type Full-time RegularWork country USA Posted 02-May-2012Work city - Any, Job area Consulting & ServicesTravel Up to 4 days a week (home on weekends-based on project requirements) Job category ConsultantBusiness unit ConServ Job role Industry Consultant Job role skillset INDUSTRY.Energy & UtilitiesCommissionable/Sales-Incentive jobs only No Job descriptionIBM Global Business Services: Join a Leader. Consult with us.IBM Global Business Services helps top-tier clients solve their most complex business and technical issues. As an IBM consultant, you will deliver innovative business consulting, business process design, systems integration, and application design and management to leading commercial and public sector organizations in 17 industries worldwide. With access to resources that only a global leader can provide, as a consultant you will learn valuable skills, gain access to a vast and diverse network of talented professionals, and enjoy unparalleled career, training, and educational opportunities.As a Solution Architect within the Energy & Utility (E&U) Center of Competency (CoC) team, you will be expected to:- Work with local account teams and apply specific experience to building Smart Grid solutions for clients- Support IBM solutioning activities by providing specialist input into presentations and proposals- Build and lead internal communities of IBM industry practitioners through conference calls, on-line postings and networking- Lead or contribute to the creation of an IBM points of view (POV) on specific smarter energy topics- Define, develop and use repeatable industry solutions- Transfer knowledge to local IBM teams through training and side-by-side engagement workSolution Architect CoC members are expected to have the following combination of qualifications and experience:- An advanced degree a combination of Electrical Engineering, Business Administration and/or Information Technology is preferred- Experience with electricity distribution gained through employment with a utility company and/or several years of consulting (software or other services) in this industry- Skills and experience in one or more aspects of Smart Grid, with a demonstrated ability to remain at the leading edge of utility and technology advancements- Knowledge of the implementation and integration of outage management systems, network grid operations, distribution management systems, and/or energy management systems- Experience in a client-facing consulting role is preferred- Demonstrated ability to work effectively with people in other cultures and countries- Willingness to travel extensively in various parts of the world- Strong written and oral communication skills in English- Proficiency in another major language is preferredTo ALL recruitment agencies: IBM only accepts resumes from agencies on our Approved Agency List. Please do not forward resumes to our applicant tracking system, IBM employees, or send to any IBM company location. IBM is not responsible for any fees related to unsolicited resumes.Required Associate's Degree/College Diploma At least 2 years experience in electricity distribution gained through employment with a utility company and/or several years of consulting (software or other services) in this industry At least 2 years experience in one or more aspects of Smart Grid, with a demonstrated ability to remain at the leading edge of utility and technology advancements At least 2 years experience in the implementation and integration of outage management systems, network grid operations, distribution management systems, and/or energy management systems At least 2 years experience in strong written and oral communication skills in English At least 1 year experience in working effectively with people in other cultures and countries Readiness to travel Up to 4 days a week (home on weekends-based on project requirements) English: Basic knowledge Preferred Master's Degree in Information Technology At least 5 years experience in electricity distribution gained through employment with a utility company and/or several years of consulting (software or other services) in this industry At least 5 years experience in one or more aspects of Smart Grid, with a demonstrated ability to remain at the leading edge of utility and technology advancements At least 5 years experience in the implementation and integration of outage management systems, network grid operations, distribution management systems, and/or energy management systems At least 5 years experience in strong written and oral communication skills in English At least 5 years experience in working effectively with people in other cultures and countries At least 5 years experience in a client-facing consulting role At least 5 years experience in the proficient use of a major language, other than English English : Fluent Additional informationIt is also expected that new hires live within a reasonable commuting distance (generally 50 mi or less) of the following cities: Atlanta, GA Boston, MA Charlotte, NC Chicago, IL Cincinnati, OH Columbus, OH Cleveland, OH Dallas, TX Denver, CO Detroit, MI Hartford, CT Houston, TX Kansas City, MO Los Angeles, CA Miami, FL Minneapolis, MN New York City, NY and surrounding areas Philadelphia, PA San Francisco, CA Tulsa, OK and Washington, DC.To be an official applicant to IBM, you must submit a resume and online application. Resumes submitted remain active for six months.IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Location: Detroit, MI, 48208, USA
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Health/Life Insurance Software Business Development Executive
Health/Life Insurance Software Business Development Executive Job ID GPS-0481316 Job type Full-time RegularWork country USA Posted 27-Apr-2012Work city - Any, Job area SalesTravel 25% travel annually Job category SalesBusiness unit F&ASCMPractice Job role Solution Representative Job role skillset INDUSTRY.Insurance.LifeCommissionable/Sales-Incentive jobs only Yes Job descriptionIBM Insurance Services is seeking a Software Sales Specialist responsible for selling the IBM Genelco Insurance Administration Solution (GIAS) software product and related services directly to insurance companies. Strong knowledge in Life and Annuity insurance administration is required. Experience in selling insurance software and services are required. Knowledge of the Genelco software is preferred. This position is on a leveraged incentive plan.The Sales Specialist works independently and is expected to understand and present the IBM Genelco Administration Solution (GIAS) product offering for the Life and Annuity insurance market. In addition to achieving personal business objectives, the sales specialist assures that sales of the GIAS offering meets assigned objectives within the IBM/Genelco business unit. This professional provides account management for upto 30 existing Genelco Life and Annuity insurance customers along with sales lead responsibility for new customer sales. Maintains relationships with key executives at each customer, develops each opportunity and negotiates with the highest levels of customer management. This professional is responsible for the IBM/Genelco GIAS sales strategy and gathering requirements, and provides advice to sales and development executives. This sales specialist anticipates potential problems, is generally guided by business directives, and has latitude to define priorities and resources for sales opportunities.Customers are primarily insurance carriers that rely on the Genelco software as their core administrative system. Add-on services and products require frequent communication and contact with clients. Sales include numerous contracts for add-on work for existing customers in addition to new license sales for new customers.Required High School Diploma/GED At least 2 years experience in Selling Insurance Software and Services At least 1 year experience in Experience selling to new customers Readiness to travel 25% travel annually English: Fluent Preferred Bachelor's Degree in Business/Management At least 4 years experience in Selling Insurance Software and Services At least 3 years experience in Life and Annuity Insurance operation experience At least 3 years experience in Experience selling to new customers At least 3 years experience in Customer account management At least 2 years experience in Insurance software development experience At least 2 years experience in Genelco insurance software experience IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Location: Detroit, MI, 48208, USA
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Team Leader - BI Business Analysis
Team Leader - BI Business AnalysisLocation:Detroit, MIEmployment Type:Full TimeEmployment Area:Information TechnologyPosition Description:Team Description: The award winningBusiness Intelligence Business Analysis teamis responsible for building out and supporting the centralized business intelligence platform used by all ofQuicken Loansand its sister companies. This platform serves up hundreds of reports and dashboards, as well as ad-hoc tools for analytic and power users, leveraging a near-real time enterprise data warehouse. The goal of theBusiness Intelligence Business Analysis teamis to build out this platform, empowering our users with automated and self-service solutions that allow the business to make the right strategic decisions. Whether it is an interactive dashboard, high-impact visualization, a static report, an email alert, or a custom tool to do deep data analysis and recommendations, this team has the tools and the know-how to get it done.TheBusiness Intelligence Business Analysis teamis currently looking for strong leaders, engineers, innovators, builders, communicators, and thinkers. We're looking for people that are not restricted by their current boundaries, but instead look for the right solution to the problem at hand. We'll figure it out.Position Description:Currently,Quicken Loansis looking for a team leader to join the Business Intelligence Technology team. A Team Leader leads a focused team of technology professionals to deliver sound technical solutions. The team leader's largest client is their team. They provide the tools and training to help the team succeed and grow. The team leader will facilitate the communication between the business and their team to help set and follow thru with priorities. They set the direction for the team.Responsibilities:A Team Leader will be responsible for the leadership and development of theBusiness Intelligence Business Analysis team. In this role the Team leader will focus some of their time on using their technical expertise and the other half on growing and developing their team members. TheBusiness Intelligence Business Analysis teamis responsible for growing and supporting our enterprise Business Intelligence platform. This team leader should understand and live our Quicken Loans culture. They will also demonstrate a passion to learn about our business, the technologies that we use and explore new technologies.Requirements:-B.S. degree in Computer Science, Information Technology, or equivalent experience.- Prior experience with Business Intelligence concepts- 2+ Years?T leading technical or business analyst team or equivalent-A passion for user interface design and data presentation.-2+ Years working with a relational database (SQL Server preferred)VisionCreate a clear vision for teamAlign team vision with technology team visionsAble to clearly communicate vision with teamIdentify and set specific measurable goals for team membersPresencePresent a positive imageExhibit patience, humor and compassion when interacting with othersMaintain a confident and enthusiastic demeanorAdaptabilityAbility to adapt to changing environmentLooking for new technologies that will meet business needs in the future.Demonstrate curiosity, open mindedness and tenacityDeep ThinkingDig deep to uncover causes to problems and identify the most effective solutionSeek common ground and settle disputes equitablyMake good decisions in a timely manner, often with incomplete informationPersonal GrowthUtilize feedback received from others to develop personal leadership skillsActively work to continuously improveAnticipate challenges and adjust schedule appropriatelyLiving the Culture:Recognize the meaning and purpose of each ISMPromote the ISMs to the teamContinuously work to foster culture amongst team membersTalent Development:Set high personal standards for performanceProactively initiates, develops and maintains effective working relationships with team membersRecognize strengths and weaknesses of each team memberProvide feedback to team members on performanceParticipate in formal reviews and coach improvementCommunication:Promote active listeningOrganize and facilitates effective meetingsEnsure written communication is coherent, grammatically correct, effective and professionalRecognize and use the appropriate communication method.Technical:Maintain technical expertiseTransfer technical knowledge to team membersManage budgetary concerns and make recommendations on purchasesBusiness Knowledge:Anticipate business needs before they arise and present solutionsEstablish clear expectations with the business and effectively communicates when situations changePlatforms & Tools We Use:-NET (C ) - ASP.NET, MVC, Silverlight, etc.-Microsoft SQL Server 2008 (T-SQL, SSRS, SSAS) Location: Detroit, MI, 48208, USA
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Software Test Analyst II - Automated - Silk preferred
Title: Software Test Analyst II - Automated - Silk preferredLocation: MI-Ann Arbor MIFIS's Cash Express group is a leader in large corporate Cash Management solutions. It is looking for a Software Test Analyst II to write automated scripts for testing its web applications. The position requires that the individual be able to use automated test tools to execute common regression scenarios for our Web and IVR applications. In addition, this position will use automated test tools to execute load, performance, and stress testing. The team is currently using Silk Test.Job Summary:Creates and maintains the processes of the division's quality program. Also provides consulting for software development or operations processes, quality practices, quality audits and software measurements to product development or operations teams within the division and to clients.GENERAL DUTIES AND RESPONSIBILITIES:A Develops, maintains and upgrades Manual or Automated test scripts, utilities, simulators, data sets and other programmatic test tools required to execute test plans.A Perform usability testing for total system performance, reliability, scalability, and securityA Effectively communicates testing activities and findings in oral and written forms.A Controls and manages own daily test activities.A Provides internal quality assurance.A Supports test lead to identify risks and develops mitigation strategies.A Organizes and maintains the test script library.A Performs other related duties as assigned.EDUCATION REQUIREMENTS:Bachelor's degree or equivalent combination of education and experience required for specific job levelGENERAL KNOWLEDGE, SKILLS AND ABILITIES:A Day to day working knowledge of methods, tools, and technology used in automated software testingA SILK preferred and QTP desiredA Demonstrated knowledge and use of quality management methods, tools, and technology used to create and support defect-free, application software that meets the needs of the client/business partnerA In-depth knowledge of the basic principles, processes, phases and roles of application development methodologiesA Expertise in the knowledge of primary database engines with a demonstrated ability to write complex queries to be used for data validation and troubleshootingA Working knowledge of object-oriented development tools, techniques, and principles with expertise in at least one object-oriented languageA Working knowledge of functions, features, and components of existing and planned operating systems and applicationsA High level of skill in understanding and focusing on the clients' needsA Skill in analysis, solid decision-making and problem solvingA Experience in an agile development environment where developers and testing personnel work closely together to ensure requirements are met or exceededA Proven ability to deliver results under pressureA Demonstrated ability in interpersonal and teambuilding skills, working with technical and non-technical individualsA Superb ability to communicate effectively verbally and in writingA Ability to establish and maintain effective working relationships with employees, clients, vendors and publicA High level of proficiency in the use of automated test tools to automate the execution of common regression scenarios on the Web productA Use automated test tools to execute IVR (Interactive Voice Response) testsA Use automated test tools to execute Load, Performance and Stress testing of Web and IVRA Be accountable for the quality of Cash Express product deliverables and ensure that it meets customer needsA Previous expertise in defining and executing test plans to assure software functions as documentedA Leverage common technology such as SQL, HTML, and java scripting to support job tasks such as validating business dataA Set up product test environmentsModerate skills with high level of proficiency. Develops solutions that require analysis and research. Works on small to large, complex projects that require increased skill in multiple technical environments. Possesses knowledge in a specific business area. Works on one or more projects as a team member or occasionally as a project lead. May coach more junior technical staff. Works under general supervision with latitude for independent judgment. May consult with senior peers on certain projects. Typically reports to a Software QA Manager. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.EEO/AA Employer null Location: Ann Arbor MI, MI, USA
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Senior IP Telephony Technical Systems Engineer
Description: The Senior IP Telephony Engineer position is responsible for the technical delivery of IP TEL and VOIP services on a global basis The senior IP Telephony Engineer must have detailed knowledge of Cisco IPT and VOIP hardware This Engineer must have a solid background in networking and understand the impact of IPT implementations on LAN and WAN resources as well as have a very logical approach to problem solving and be able to take ownership of issues and follow them through to completion The role is split equally between operational management of systems and project based implementations Be responsible for the overall delivery of IPT and VOIP services globally Be responsible for the development and documentation of IPT and VOIP standards to meet global challenges Be responsible for ensuring continuity of implementations across the global install base working with engineers with shared responsibilities to deliver the voice landscape Work with other disciplines to deliver a comprehensive Unified Communications implementation approach that focuses on business requirements Provide leadership within the team leading by example to support the current infrastructure and promote change within the environment Location: Southfield, MI, 48086, USA
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Director of OE Friction Sales
Director of OE Friction SalesCategory: EngineeringDepartment: Product EngineeringLocation(s): Plymouth MIDescription:This position manages and directs the execution of sales plans and initiatives in North America, VSP Friction including establishing sales and marketing targets to meet company objectives and partnering with management team to ensure the best possible service and effective communications to Federal-Mogul customers.' Identify and implement strategies that will support group and customer objectives.' Work with the organization to develop a vision/direction for the future, consistent with the overall corporate business objectives and goals.' Insure sales focus is maintained throughout the group.' Evaluate the group requirements of the personnel and take appropriate steps to address these needs.' Determine whether appropriate resources are available to support the stated goals and objectives.' Participate in the business planning process to ensure consistency between the commercial goals and the technical goals.' Develop relationship with strategic customers.' Develop and monitor performance measures to evaluate internal and external customer satisfaction related to sales activities and responsibilities.' Provide resources for implementation and evaluation of purchasing and customer cost reduction initiatives.Requirements:Master's Degree or higher required, minimum of 10 years in the industry management responsibility required. Location: Plymouth, MI, 48170, USA
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Fleet Manager - Marion, IN
Title: Fleet Manager - Marion, INLocation: US-IN-Fort WayneARAMARK is a leader in professional services, providing award-winning food services, facilities management, and uniform and career apparel to health care institutions, universities and school districts, stadiums and arenas, and businesses around the world. The company is recognized as the industry leader in FORTUNE magazine's "World's Most Admired Companies," and as one of America's Largest Private Companies by both FORTUNE and Forbes magazines. ARAMARK seeks to responsibly address issues that matter to its clients, customers, employees and communities by focusing on employee advocacy, environmental stewardship, health and wellness, and community involvement. Headquartered in Philadelphia, ARAMARK has approximately 255,000 employees serving clients in 22 countries. Learn more atwww.twitter.com/aramarknews.ARAMARK Business & Industry Facility Services is part of ARAMARK's 2 Billion Global Facilities Business representing a client portfolio of 16,000 facilities and two billion square feet. Everyday we provide workplace, facility, and business support service solutions to a client base encompassing a wide range of environments including but not limited to automotive, life sciences, technology, industrial, manufacturing, and corporate campuses. We are uniquely positioned to integrate a variety of diverse business support functions into a single solution set we often self perform. Our B&I FS solution sets are process based, metric driven and integrates technology to manage and report outcome based performance. We are seeking a Fleet Manager to support the needs of our automotive client in Marion, IN: Overall responsibility for maintaining all Aramark & Client equipment integrity. Implement Client and ARAMARK facility management directives Build relationships with client management and vendors Manage utilization of client's mobile equipment fleet. Responsible for the budget, including labor costs, parts and supply costs, inventories and spending for the Fleet contract. Monitor utilization of all equipment to ensure that the fleet is right sized. Monitor preventive and corrective maintenance of all mobile equipment on a multiple plant campus. Responsible for the hiring of new Aramark employees for the mobile equipment department. Evaluates all Aramark Mobile Equipment Repair Staff. Ability to oversee capital projects, maintenance plans, and funding requests.Ideal candidates will possess a bachelor's degree (and/or requisite industry & management experience) Must have supervisory experience and a technical background (maintenance experience managing of trucks). The ability to manage in a diverse environment with focus on client and customer services is essential to success in this role. Experience directing skilled, semi-skilled and non-skilled trade personnel in an union and/or non-union environment is required. The ability to oversee capital projects, maintenance plans, and funding requests is required. Strong financial analysis and interpretation skills and computer skills are necessary. P&L accountability and/or contract-managed service experience is desirable.Experience with mobile equipment repair and fleet management requiredJob: General Management Location: Fort Wayne, IN, 46802, USA
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Customer Service Representative : TruGreen : 679554 Job
Business Unit: TruGreen Title: Customer Service Representative Location: MI : Saginaw (Freeland) : 5802 City: Saginaw State: MI Postal Code: 48623 Functional Area: Branch Services Branch Number: 5802 Requisition Number: First Open Date: 03/20/2012 Post Date: 03/20/2012 Description: An Equal Opportunity/ Affirmative Action Employer : AA/EOE/M/F/D/V TruGreen(R) is a proud member of the ServiceMaster(R) Family of Brands. The ServiceMaster Company currently employs more than 27,000 people nationwide. ServiceMaster provides service to residential and commercial customers in the United States, where they serve 8.5 million homes and businesses each year. Other ServiceMaster brands include: American Home Shield(R), AmeriSpec(R), Furniture Medic(R), Merry Maids(R), ServiceMaster Clean(R), and TruGreen(R). TruGreen(R) is the nations largest and most comprehensive provider of lawn services. Headquartered in Memphis, TN, we have more than 245 branches throughout the country. Although we are national in reach and reliability, we have a small company feel as our highly trained professionals live and work in the communities they serve. As with our customers, we are committed to providing personalized attention for our employees. We focus on developing our people by building proud, dynamic teams while helping employees reach their personal and professional goals. We continuously strive to make TruGreen an employer of choice and a great place to work Cultivate confidence. At TruGreen, we do more than just care for lawns. We instill confidence in our customers. If you're driven to achieve a higher level of success, you'll find challenge and real rewards with us. Position Overview Receives calls to resolve basic and routine customer concerns in a timely and professional manner. Acts as a liaison between the branch and the customer in order to achieve the highest level of customer satisfaction. Impacts revenues through efforts to retain and up sell existing customers. Responsibilities Answers inbound customer service calls with a warm and courteous greeting. Resolves customer service concerns through the use of good listening skills, probing questions to determine root cause of the concern, and paraphrasing to check for understanding. Regularly seeks assistance to handle calls requiring extensive problem solving. Uses agronomic knowledge/database to solve customer concerns. Use save training and current save offers to retain customers at every opportunity. Maintains customer database through accurate and timely data entry. Updates may include customer contact information, service related updates, and financial data. Identify opportunities and present additional services to existing customers based on customer needs and agronomic conditions. Provides amicable resolution and reliable follow:up with the customer within the communicated timeframe. Achieves and strives to exceed communicated quality standard Location: United States, Michigan, Saginaw County - saginaw
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Customer Service Representative : TruGreen : 241366 Job
Business Unit: TruGreen Title: Customer Service Representative Location: MI : Grand Rapids (Grandville) : 5799 City: Grandville State: MI Postal Code: 49418 Functional Area: Branch Services Branch Number: 5799 Requisition Number: First Open Date: 04/18/2012 Post Date: 04/18/2012 Description: An Equal Opportunity/ Affirmative Action Employer : AA/EOE/M/F/D/V TruGreen(R) is a proud member of the ServiceMaster(R) Family of Brands. The ServiceMaster Company currently employs more than 27,000 people nationwide. ServiceMaster provides service to residential and commercial customers in the United States, where they serve 8.5 million homes and businesses each year. Other ServiceMaster brands include: American Home Shield(R), AmeriSpec(R), Furniture Medic(R), Merry Maids(R), ServiceMaster Clean(R), and TruGreen(R). TruGreen(R) is the nations largest and most comprehensive provider of lawn services. Headquartered in Memphis, TN, we have more than 245 branches throughout the country. Although we are national in reach and reliability, we have a small company feel as our highly trained professionals live and work in the communities they serve. As with our customers, we are committed to providing personalized attention for our employees. We focus on developing our people by building proud, dynamic teams while helping employees reach their personal and professional goals. We continuously strive to make TruGreen an employer of choice and a great place to work Cultivate confidence. At TruGreen, we do more than just care for lawns. We instill confidence in our customers. If you're driven to achieve a higher level of success, you'll find challenge and real rewards with us. Position Overview Receives calls to resolve basic and routine customer concerns in a timely and professional manner. Acts as a liaison between the branch and the customer in order to achieve the highest level of customer satisfaction. Impacts revenues through efforts to retain and up sell existing customers. Responsibilities Answers inbound customer service calls with a warm and courteous greeting. Resolves customer service concerns through the use of good listening skills, probing questions to determine root cause of the concern, and paraphrasing to check for understanding. Regularly seeks assistance to handle calls requiring extensive problem solving. Uses agronomic knowledge/database to solve customer concerns. Use save training and current save offers to retain customers at every opportunity. Maintains customer database through accurate and timely data entry. Updates may include customer contact information, service related updates, and financial data. Identify opportunities and present additional services to existing customers based on customer needs and agronomic conditions. Provides amicable resolution and reliable follow:up with the customer within the communicated timeframe. Achieves and strives to exceed communicated qualit Location: United States, Michigan - grandville
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Lead Business Analyst Job
Lead Business Analyst Title: Lead Business AnalystLead Business Analyst State/Territory/Province: US:PA Location: Corporate Office Department/Function: US Information Systems Location City: Wayne Last updated: 3/26/12 4:41 PM Description VWR International, LLC, is a global distributor of laboratory supplies and services whose reach and range focus on customer value. Headquartered in Radnor, Pa., with worldwide sales in excess of 4.1 billion in 2011, VWR delivers a world of supplies and services that accelerate science through the distribution of a highly diversified product line to most of the worlds top pharmaceutical and biotech companies, as well as industrial, educational and governmental organizations. With more than 150 years of industry experience, VWR offers a well:established distribution network that reaches thousands of specialized labs and facilities across the globe. VWR has over 8,000 associates, in more than 25 countries working to streamline the way researchers stock and maintain their labs. With a client base spanning North America, Europe and Asia, VWR is firmly positioned to maintain a strong global presence. In addition, VWR further supports its customers by providing on:site services, storeroom management, product procurement, supply chain systems integration and technical services. In addition to being a part of a global organization, VWR offers its associates competitive salaries and a wide range of benefits designed to help them stay healthy, plan for the future, prepare for the unexpected and balance the demands of work and home. VWR offers an outstanding benefits package that includes a 401(k) plan with a generous company matching contribution medical, dental and life insurance short: and long:term disability EAP (employee assistance program) flexible spending account (FSA) holiday/vacation time work/life balance programs and education assistance. At VWR, our associates are the framework of who we are and how we succeed. We value their accomplishments and offer long:lasting opportunities for growth and success. As a result, a substantial percentage of our associates have 10:, 20: and 30:year histories with VWR. Their loyalty reflects our ongoing commitment to offering great compensation, an engaging culture, and real opportunities for growth and success. VWR is a great place to work and we look forward to adding more outstanding members to our team. Job Description: The Leader Business Analyst position is responsible for the following: Partner with business experts in Distribution organization to identify opportunities for improving efficiencies and defining system enhancements. Mentor and direct Business Analysts who are responsible for working with the business to create functional requirements for system enhancements and providing support/testing for the distribution business applications. Also to ensure that the solutions being delivered meet the requirements. Dev Location: United States, Pennsylvania - wayne
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Licensed Customer Service Assistant III
GENERAL FUNCTION: The Securities Licensed Sales Assistant provides sales support to registered securities representatives (e.g., Investment Executives, Sr. Investment Specialists, or Wealth Management Advisors), as well as executes trades on larger accounts. The Licensed Sales Assistant has a strong understanding of the brokerage industry, trading operations and the Banks brokerage products. ESSENTIAL DUTIES and RESPONSIBILITIES: Ensures that all assigned trading transactions are executed in a timely and accurate manner, and that all documentation is maintained to standards. Solicits additional customers for registered securities representatives. Supports multiple registered securities representatives or representatives with very large books of business. Has regular contact with clients regarding their accounts. Executes orders for clients at the direction of the registered representative. Opens new customer accounts. Works with Banking Center or Private Bank personnel to increase sales and referral opportunities. Handles various administrative functions for the registered securities representatives. Performs various projects as needed. Ensures that all trading activity complies with federal and internal compliance regulations and guidelines. SUPERVISORY RESPONSIBILITIES: None Location: United States, Michigan, Oakland County - southfield
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Financial Analyst Job
Yoh has a contract opportunity for a Financial Analyst to join our client in Wayne, PA. Job Overview: Provide detailed financial support to IT outsourcing contracts. Analyst will understand the financial workings of the IT outsourcing agreement(s). Analyst will provide assistance to all tower leads when it comes to financial inquiries and assist with any financial related tasks. Financial analyst is responsible for involving FBP when necessary. Job Responsibilities: : Maintain and manage functionality of base invoices : Coordinate monthly invoice verification between contract tower leads : Liaise with outsourced providers to ensure timely payment : Identify any issues and escalate to IT Business Office and FBP within timelines outlines in contract : Partner with IT Business Office to ensure all SLAs with financial impact are interpreted properly and translated into monthly invoice(s). : Internal Order Management, this includes put not limited to maintaining project and statistical order hierarchies as well as maintain SharePoint repository. : Consolidated project and applications reports to FBP : Liaise with IT Business Office to identify contract that are approaching end of life. Provide guidance to contract owner of appropriate channels to follow for successful renewal : Telecoms Chargeouts and maintaining relationship with IT on how process works : Liaise with 247Procure to ensure proper procurement channels are followed as well as all financial policies are abided. : Maintain IT DOA table : Upload quarterly forecast into SAP and maintain consolidated forecast : Assist with budget uploads : Maintaining forecast and budget collection templates : Prepare consolidated Hyperion reports : Depreciation uploads : Ad Hoc analysis when necessary Job Qualifications: : Minimum of 5 years experience. : Experience with management reporting, financial analysis, budgeting and forecasting is required. : Experience in pharmaceutical sector is a plus. : Good working knowledge of US GAAP preferred. : S:Ox experience is a plus. : Experience in working in a multi:national / multi:locational environment : SAP R3 and BW knowledge. : Hyperion Financial Management / Hyperion Planning knowledge preferred. : Advanced Excel skills : Experience in dealing with people required with a keen focus on customer Discover all thats possible with Yoh. Apply now. Recruiter: Lauren Entler Phone Number: Yoh is a professional staffing provider with over 70 years of experience in the short and long:term staffing services industry visit our :a titleyoh/AboutYoh hrefyoh/AboutYoh:website to learn more about our company. Yoh, a Day and Zimmermann company, is an Equal Opportunity Employer, M/F/D/V. J2W: PROF J2WMIDATL Ref: SFSF: LS Location: United States, Pennsylvania - wayne
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Channel Sales, Solution Representative - Business Analytics
Channel Sales, Solution Representative - Business Analytics Job ID S_D-0456255 Job type Full-time RegularWork country USA Posted 23-Apr-2012Work city - Any, Job area SalesTravel 25% travel annually Job category SalesBusiness unit Software Sales Job role Solution Representative - Brand Specialist Job role skillset BA.Cognos BI & PMCommissionable/Sales-Incentive jobs only Yes Job descriptionAre you a talented professional interested in applying your expertise to help drive Business Partner Sales. As a BA Channel Sales Manager, you will team with our targeted existing and newly recruited business partners and assist/train/mentor them in how to position, sell high quality Business Analytics solutions leveraging Cognos software..Mentor and Develop Business Partners and their Sales staff by providing helping identify, qualify and sell Cognos software solutions and transferring knowledge to Business Partner Sales teams.Be a leader at an industry-leading company.Required High School Diploma/GED At least 2 years experience in Enterprise SW Sales Readiness to travel 25% travel annually English: Fluent Preferred Bachelor's Degree At least 5 years experience in Enterprise SW Sales Basic knowledge in Cognos Business Analytics At least 1 year experience in Channel Sales Experience IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Location: Detroit, MI, 48208, USA
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Business Intelligence/Data Warehousing:LSHC, Life Sciences : Senior Manager
Business Intelligence/Data Warehousing:LSHC, Life Sciences : Senior Manager Tweet Location: Los Angeles, California San Francisco, California Atlanta, Georgia Chicago, Illinois Boston, Massachusetts New York, New York Philadelphia, Pennsylvania Dallas, Texas Firm Service: Consulting Reference Code: E12NATCSRMMJ006:T Type of Position: Full:time Job Description Deloitte Consulting LLP is one of the worlds leading management consulting firms for executable strategy, operations, technology, and human capital advisory services. The consulting practice is built around integrated core capabilities : people, process and technology and industry expertise : the capabilities needed to help clients to ... Experience: Director Location: United States, Michigan, Cass County - philadelphia
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